Privacy Policy

Thank you for visiting We understand and respect your privacy & consider it the most important element of our business. This notice describes our privacy policy and broadly informs how we handle the information that we gather through an online portal.

  •       This document is an electronic record in terms of (i) IT Act, 2000; (ii) the rules framed there as applicable; and (iii) It’s generated by a computer system and don’t require any physical or digital signatures.
  •       Our Privacy Policy covers: (i) the type of information collected from the users through the website (ii) the purpose, means, and modes of usage of such information; and (iii) how and to whom such information which has been collected will be disclosed.
  •       For the purpose of this Privacy Policy, wherever the context so requires “You”, “Your” or “User” shall mean any natural or legal person who uses the website to avail services offered by the Website (“Services”). The terms “We”, “Us”, and “Our” shall mean “.in”.
  •       At any point of time, we reserve the right to make changes to this Privacy Policy. We will provide notice of any significant changes through the Website, or by other means so that you may review the changes before you continue to use our website. Any such modifications will become effective once posted on the website and your continued use of the website, and/or the services constitutes your consent to these modifications. If you have any objection to any changes, you may close your account. You will need to periodically review the current version of the Privacy Policy as posted on the website.

We require the following information from the customers who avail of our service through the website such as:

  • Customer Name
  • E-mail Address
  •  Phone Number
  •  Address
  •  Demographic information such as postcode, preferences, and interest
  •   All other information as required by us to register/ provide customer service on the Website.

We require the following information from the vendors who avail of our service through the website such as:

  •       Name of the Vendor
  •       E-mail Address
  •       Phone Number
  •       Postal Address
  •       Tax-Payer Identification Number
  •       All other information as required by us to onboard the vendor on our website.

The information collected shall be used in the way given below:

  •       Registered user name: The registered user name shall be used to customize the services availed by the user through the website and to personalize all communications that are sent to the user by us.
  •       E-mail Address: Your E-mail address will be used for communication, confirmation of your order booking, details regarding payment for the orders placed, feedback from customers on products and services provided by us, and delivery communication of orders placed by you.
  •       Phone Number: The phone number will be used to contact the user for any matter related to the services to be availed by you.
  •       Address: The address can be your residential/official or correspondence address of the receiving party to whom the consignment will be transported. The same shall be provided to the driver of the vendor who will carry the consignment for delivery at the location specified by the user on the Website.
  •       Credit Card/Debit Card information: Credit Card/Debit Card information is used (by the payment gateway) to charge the user for making purchases on the website.

All information collected through the website is used by payment gateway for billing purposes. We use the mobile number and email address for correspondence purpose. We do not save any form of credit/debit card details with us.

The website will use temporary cookies which are files that your web browser puts on your system when you visit a website, to store certain information that is not sensitive personal information. It’s collected through the cookies and it’s used for technical administration of the website, R &D, and improving the service quality.

We may use third-party cookies to track visitor behaviour and to improve the quality of our services. However, such cookies won’t store any kind of personal information, nor will such information be disclosed to any third party.

We may provide links to websites (such as payment gateway) for the convenience and information of users. These websites may not be owned, controlled, or operated by us. In those cases, we cannot control how information collected by those websites will be used, shared, or secured. If the user visits linked sites, we strongly recommend that the user should review the privacy notices or policies posted at those sites. We are not responsible for the content of linked sites, the user’s use of them, or the information practices of their operators.

We have implemented industry-standard security policies, rules, and technical measures, to protect any kind of personal sensitive information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss.

We retain any personal information that you may have provided to us, for as long as you engaged with our services, and for a reasonable time thereafter. Upon request, we will provide you with a copy of your personal information which we keep with us, after providing us with proof of your identity.

The Privacy Policy shall be governed by & constructed in accordance with the applicable laws of India without reference to conflict of laws principles. Court jurisdiction will determine any disputes arising in relation to, or under, this Privacy Policy.